The Anthropocene Reviewed(31)
Piggly Wiggly and the self-service grocery stores that followed did bring down prices, which meant there was more to eat. They also changed the kinds of foods that were readily available—to save costs and limit spoilage, Piggly Wiggly stocked less fresh produce than traditional grocery stores. Prepackaged, processed foods became more popular and less expensive, which altered American diets. Brand recognition also became extremely important, because food companies had to appeal directly to shoppers, which led to the growth of consumer-oriented food advertising on radio and in newspapers. National brands like Campbell Soup and OREO cookies exploded in popularity; by 1920, Campbell was the nation’s top soup brand and OREO the top cookie brand—which they still are today.
Self-service grocery stores also fueled the rise of many other processed food brands. Wonder Bread. MoonPies. Hostess CupCakes. Birds Eye frozen vegetables. Wheaties cereal. Reese’s Peanut Butter Cups. French’s mustard. Klondike bars. Velveeta cheese. All of these brands, and many more, appeared in the United States within a decade of the first Piggly Wiggly opening. Clarence Saunders understood the new intersections between mass media and brand awareness better than almost anyone at the time. In fact, during the early 1920s, Piggly Wiggly was the single largest newspaper advertiser in the United States.
Keeping prices low and employing fewer clerks also meant many people who worked at traditional grocery stores lost their jobs, including my great-grandfather. There’s nothing new about our fear that automation and increased efficiency will deprive humans of work. In one newspaper ad, Saunders imagined a woman torn between her longtime relationship with her friendly grocer and the low, low prices at Piggly Wiggly. The story concluded with Saunders appealing to a tradition even older than the full-service grocer. The woman in his ad mused, “Now away back many years, there had been a Dutch grandmother of mine who had been thrifty. The spirit of that old grandmother asserted itself just then within me and said, ‘Business is business and charity and alms are another.’” Whereupon our shopper saw the light and converted to Piggly Wiggly.
By 1922, there were more than a thousand Piggly Wiggly stores around the U.S., and shares in the company were listed on the New York Stock Exchange. Saunders was building a thirty-six-thousand-square-foot mansion in Memphis and had endowed the school now known as Rhodes College. But the good times would not last. After a few Piggly Wiggly stores in the Northeast failed, investors began shorting the stock—betting that its price would fall. Saunders responded by trying to buy up all the available shares of Piggly Wiggly using borrowed money, but the gambit failed spectacularly. Saunders lost control of Piggly Wiggly and went bankrupt.
His vitriol at Wall Street short sellers presaged contemporary corporate titans just as his reliance on big advertising and hyperefficiency did. Saunders was by many accounts a bully—verbally abusive, cruel, and profoundly convinced of his own genius. After losing control of the company, he wrote, “They have it all, everything I built, the greatest stores of their kind in the world, but they didn’t get the man that was father to the idea. They have the body of Piggly Wiggly but they didn’t get the soul.” Saunders quickly developed a new concept for a grocery store. This one would have aisles and self-service but also clerks in the meat department and the bakery. Essentially, he invented the supermarket model that would reign into the twenty-first century.
In less than a year, he was ready to open, but the new owners of Piggly Wiggly took him to court, arguing that the use of the Clarence Saunders name in relation to a new grocery store would violate Piggly Wiggly’s trademarks and patents. In response, Saunders defiantly named his new grocery store “Clarence Saunders: Sole Owner of My Name,” perhaps the only business name worse than Piggly Wiggly. And yet, it succeeded tremendously, and Saunders made a second fortune as Sole Owner stores spread throughout the South.
He went on to invest in a professional football team in Memphis, which he named the Clarence Saunders Sole Owner of My Name Tigers. Really. They played the Green Bay Packers and the Chicago Bears in front of huge crowds in Memphis, and they were invited to join the NFL, but Saunders declined. He didn’t want to share revenue, or send his team to away games. He promised to build a stadium for the Tigers that would seat more than thirty thousand people. “The stadium,” he wrote, “will have skull and crossbones for my enemies who I have slain.”
But within a few years, the Sole Owner stores were crushed by the Depression, the football team was out of business, and Saunders was broke again. Meanwhile, the soulless body of Piggly Wiggly was faring quite well without Saunders—by the supermarket chain’s height in 1932, there were over twenty-five hundred Piggly Wigglies in the United States. Even in 2021, there are over five hundred locations, mostly in the South, although like many grocery stores, they are struggling under pressure from the likes of Walmart and Dollar General, which can undercut traditional grocery stores on price partly by providing even less fresh food and fewer clerks than today’s Piggly Wiggly does.
These days, Piggly Wiggly ads tend to focus on tradition, and the human touch. One north Alabama Piggly Wiggly TV spot from 1999 included this line: “At Piggly Wiggly, it’s all about friends serving friends,” a call to the kind of human-to-human relationships that Saunders ridiculed in that Dutch grandmother ad. The mighty pulse of the throbbing today does make new things out of old—but it also makes old things out of new.